Netherlands Consumer Authority
Muzenstraat 81 (Zurichtoren)
PO Box 16759
2500 BT The Hague
The Netherlands
T: +31-70-330-5979
F: +31-70-330-5989
Directions
Consumer questions
The Netherlands Consumer Authority - together with the Netherlands Competition Authority (NMa) and the Independent Post and Telecommunications Authority (OPTa) - operates an information desk called ConsuWijzer, which specifically caters to consumers.
ConsuWijzer offers practical advice on consumers' rights and duties. On the ConsuWijzer website, you can find a wide range of valuable information (in Dutch). In addition, ConsuWijzer can be reached by phone, from Monday through Friday from 8:30 a.m. until 5:30 p.m. by calling: +31-88-0707070 (standard international fees apply).
Questions and/or concerning the Netherlands Consumer Authority
Please fill out the contact form below for questions concerning the Netherlands Consumer Authority.
Please note: this form is for questions about the Consumer Authority only.
For questions about your rights as a consumer, please visit the Consuwijzer website (www.consuwijzer.nl).
For questions and/or remarks about the website or for press-related issues, please see the contact details below.
Questions and/or remarks related to the Netherlands Consumer Authority website
If you have questions or remarks related to the website of the Netherlands Consumer Authority, please contact the webmaster at: webredactie_cw@consumentenautoriteit.nl
Press
For members of the press: please contact the Netherlands Consumer Authority press officer Saskia Bierling by calling: +31-70-330-5971 or +31-6-5252-7011 (outside office hours), or by email at pers@consumentenautoriteit.nl.
