The Netherlands Consumer Authority promotes fair trade between businesses and consumers, based on the economic interests of consumers.
Background
The Netherlands Consumers Authority falls under the Dutch Ministry of Economic Affairs, Agriculture and Innovation. Yet it decides on cases independent of political influence.
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Mission, vision and tasks
The Netherlands Consumer Authority strives to make a difference for consumers. It created a mission and vision accordingly.
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Organisation
The organisation of the Netherlands Consumer Authority aims to support professional, decisive and efficient enforcement.
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Legislation
The Netherlands Consumer Authority enforces a wide variety of legal provisions that have been laid down in different acts.
Instruments
Dutch consumer protection relies on both private and administrative law instruments and on both private and public enforcement.
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Prioritisation
In order to achieve maximum impact with its resources the Netherlands Consumer Authority has to be selective.
